NOMINEES

National Aquatic Industry Safety Awards
Excellence in Supervision
Nominee
Carlton Baths Community Centre
Nominated By:
David
Rowe
0467273739
Contact Details
248 Rathdowne St
Carlton
VIC
3053
Background

The Carlton Baths Community Centre is a welcoming community facility, managed by YMCA Victoria in partnership with the City of Melbourne (COM).

Carlton Baths was officially opened on 11 February 1916, with its original purpose being a place for the community to bathe. Over the years the site has been redeveloped into a sporting and recreational facility. In 2015 the Centre underwent a $15m redevelopment and reopened with a strong emphasis on safety in the aquatic area.

The Centre is designed to provide the community with a range of recreational, social, cultural and educational experiences.

About

Carlton Baths is located at 240 Rathdowne Street, Carlton and includes the following facilities:

One Court Stadium
Health Club
Group Fitness Room
Cycle Studio
Multi-Purpose Rooms
25 Metre Outdoor Heated Pool
10 Metre Outdoor Heated Toddler Pool

Carlton’s local housing/accommodation is low socio-economic and includes crisis and student accommodation, together with Housing Commission flats located opposite the Centre. Because of its location, Carlton Baths has a high culturally and linguistically diverse (CALD) population.

Future Plans

Future planning for Carlton Baths centres on the development of a wider range of programs for the community (especially those most at risk) and educating people on the importance of water safety.

As Centre attendances increase with the local population, we aim to be known as industry leaders in safety so all community members are confident that Carlton Baths is a high quality facility.

What it means

At Carlton Baths community comes first. We believe everyone deserves the opportunity to safely participate in aquatic activities. Our goal is to educate as many people as possible with the aim of reducing the amount of drownings in Victoria.

Winning the award for Excellence in Supervision, along with our Platinum Pool and Watch Around Water accreditation, would help solidify our Centre as a community swimming venue that is recognised as safe.

When we reach out to at-risk communities offering water safety advice and education, they can be confident of receiving this from an industry leader in supervision. This will mean more programs, reaching more people and preventing more drownings.

Criteria 1

Describe how the nominee has provided a contribution to their community / industry in Supervision

Describe what barriers have been encountered by the nominee in Supervision and how have they been overcome.

The largest barrier encountered at Carlton Baths is the high attendance by CALD community members who come from backgrounds without a strong aquatic heritage. These groups are at a significantly higher risk of drowning so we ensure they receive every opportunity to swim safely through active education programs. This education not only helps our lifeguards with their supervision, but improves parent’s supervision.

Our education programs include Get W.E.T (Water Educations with Toddlers) sessions which are free. These include wet and dry sessions for CALD community mothers and their children informing how to be safe, not only around the pool, but also at the beach, rivers, baths etc. Another successful program has been the Mentorship Program for the Drummond Street children from the Commission Housing. This allows older kids the opportunity to take on a leadership role in supervising the behavior of the younger kids while swimming.

Criteria 2

Describe (and provide evidence) of improvements and/or achievements made in Supervision over the past 12-18 months

Describe how the nominee has shown commitment to aquatic safety through Supervision.

Carlton Baths’ commitment to aquatic safety is evident in its Platinum Pool status for the last three years. We worked closely with City of Melbourne and LSV in the redevelopment of the pool to ensure the design was focused on supporting high levels of supervision. In conjunction with CoM, we also assessed what the best standard supervision ratio would be and decided to operate at the lower ratio of 1:50, ensuring optimal supervision.

The 2017/18 season has seen an increase of 22.27 per cent in pool attendance from 16/17. With this huge increase to over 36,000 aquatic visits, our commitment to supervision is highlighted by the fact that there has been no major incidents recorded in the Centre’s aquatic areas.

Criteria 3

Describe how the nominee has shown commitment to aquatic safety through Supervision

Describe (and provide evidence) of improvements and/or achievements made in Supervision over the past 12-18 months.

Carlton Baths pool operates seasonally, meaning that we have a very transient workforce. This season 27 lifeguards were new to the Centre. An important part of our recruitment and onboarding process is ensuring a positive culture where staff are well trained in supervision. Improvements made for this season include new initiatives such as Emergency Response training, Lifeguard Supervision monitoring/observation checklists, Pre Season Centre Quiz (https://bit.ly/2GuTGyw) and a Mission Statement developed and agreed on by the team (See attachments).

These were used as educational tools to improve staff knowledge and preparedness in the role, rather than for performance improvement. The benefits of these were a more confident team and a positive culture around safety, which was evident by the reduction of no-shows to only one this season.

Criteria 4

Describe what barriers have been encountered by the nominee in Supervision and how have they been overcome

Describe how the nominee has provided a contribution to their community / industry in Supervision

Together with our CALD community programs, a contribution to the community we are most proud of is our work with Croxton School. Croxton was the first school in Victoria built specifically for the education of children with learning disabilities and is located only four kilometres from Carlton Baths.

Using YMCA Open Doors funding, we were able to offer two weeks of swimming lessons for 20 of the school’s most at-risk students. The students swimming and water safety skills improved drastically, meaning they now regularly attend the Centre and have the ability to safely enjoy the pool (See attached story).

A strong emphasis on educating those in the community most at risk of drowning, assists lifeguards at Carlton Baths in the supervision of the entire aquatic space.