National Aquatic Industry Safety Awards
Excellence in Risk Management
Cockburn Aquatic Recreation Centre (ARC)
The City of Cockburn launched the Cockburn ARC in May 2017. Cockburn is one of the fastest growing suburbs in Western Australia and the Cockburn ARC was built to meet the needs of our diverse community.
We have quickly grown to become one of the busiest centre's in Perth, far exceeding all expectations.
The Cockburn ARC has become an integral part of the Cockburn region. Cockburn is one of the fastest growing suburbs in Western Australia and the Cockburn ARC was built to meet the needs of our diverse community.
The Cockburn ARC is currently in the process of recommending further expansion to our Level One zone in order to cater for the community's growing needs.
What it means
This would be greatly rewarding for the team to win this award, as it would acknowledge the significance of all the behind the scenes work they have completed in order to facilitate the safest possible centre operations. In the past there has been a notion that risk management was a 'nice to have' component of operations, but at the ARC we've embraced it as a fundamental principle and completing that extensive additional groundwork allows us to continually deliver a very safe service for our community.
Describe how the nominee has provided a contribution to their community / industry / facility in Risk Management
The Cockburn ARC is committed to the philosophy that all accidents are preventable; we are committed to the City of Cockburn’s Zero Harm program, and empower our team to have the courage to:
• Report all incidents, hazards and near misses
• Intervene if they see something unsafe
• Stop work if they deem it to be unsafe
Cockburn ARC has worked tirelessly to ensure Risk Management processes are the cornerstone of all activities, events, and procedures undertaken at the ARC
Describe (and provide evidence) of improvements and/or achievements made in Managing Risk/s over the past 12-18 months
• Implementation of a customised and targeted aquatic training program based upon the risks identified by the Aquatic team
• Pioneering the use of online workflows to improve the effectiveness of hazard reporting, safety auditing, contractor management and equipment checks
• The use of digital signage to educate our community and build a culture around safety and supervision
• A positive reinforcement program that supports a culture of outstanding parental supervision at our facility through thanking & rewarding clients that lifeguards identify as following Watch Around Water diligently
• Comprehensive risk management plans implemented before all major centre events
Describe how the nominee has shown commitment to aquatic safety through Risk Management
The Cockburn ARC has a dedicated team of over 380 people, and risk management has been a key goal of ours. All staff are provided with extensive training for tasks, rigorous training records are maintained at all times, and all hazardous activities have risk management actions in place identified through a Jobs Safety Analysis process.
Multiple major events have been held at the centre and the pre-requisite is to have a thorough Risk Management plan in place, either created internally or mandatory for our hirer's completion. This plan covers all associated risks to the centre, participants and council.
Describe what barriers have been encountered by the nominee in Managing Risk/s and how have they been overcome
Cockburn ARC was built to meet the needs of our diverse community, with over 350 staff and reaching over 2.4 million visitors between May of 2017 and March of 2019. Cockburn ARC has faced and overcome a number of barriers, primarily the development of safety culture and risk management at scale.
Solutions such as custom developed training programs, regular safety workshops, implementation of innovative online communication and workflow solutions, a constant strive to do better through listening to our staff and customers feedback.
A mandatory risk management template has now been designed for external hirers, allowing us to overcome the barrier of them potentially lacking risk awareness.