NOMINEES

National Aquatic Industry Safety Awards
Excellence in Staff Development
Nominee
Leisurelink
Nominated By:
Scott
Schefferle
0432513785
Contact Details
240 Pioneers Rd
Grovedale
VIC
3216
Background

The City of Greater Geelong has always been a leader in aquatic safety within Victoria. All 4 indoor pools are accredited Platinum Pool's through Life Saving Victoria and have been since the program first launched almost 10 years ago. This has been proven through 2 state ARV Pool Lifeguard of the Year awards in the last 3 years, ARV Duty Manager of the Year in 2015 and winning Life Saving Victoria's Swim School of the Year. We pride ourselves on excellence and being able to provide the community with the best facilities, programs and staff that are available. We service over 7,000 swim school members and another 12,00 health club memberships.

About

The City of Greater Geelong has 4 indoor Aquatic & Leisure Centers, along with 2 outdoor aquatic centers. Leisurelink has been operating at its new location for just over 8 years and has exceeded the expectations of the community as we continue to grow. The suburb of Grovedale has expanded drastically as a community with the developments of housing estates in the Armstrong area.

Future Plans

The City of Greater Geelong has a strategic 10 year plan for their Aquatic & Leisure centres to ensure the community has the best facilities to access for all. With major growth corridors on all boarders, these plans include complete rebuilds of some centres and expansion projects of other centres.

What it means

Recognition and celebration of the hard work that has gone into reviewing and redeveloping our internal training program. The staff involved in making this program happen go above and beyond our expectations - and it would be fantastic to give them the recognition they deserve along with the opportunity to celebrate their success

Criteria 1

Describe how the nominee has provided a contribution to Staff Development in their aquatic facility / organisation

Describe how the nominee has shown commitment to aquatic safety through Staff Development

With recent GSPO changes we saw a need for a more developed lifeguard training program that encompassed all areas of their daily responsibilities . In collaboration with Life Saving Victoria a program of 4 sessions composed of a wet and dry component was created (see attached calendar).
We try to make these sessions as interactive as possible to mimic real life scenarios that could happen at each center. When the time comes for it our staff will be able to recall muscle memory in a host of different situations.

Criteria 2

Describe (and provide evidence) of improvements and/or achievements made in Staff Development over the past 12-18 months in Staff Development

Describe (and provide evidence) of improvements and/or achievements made in Staff Development over the past 12-18 months in Staff Development

We encourage feedback after every session to ensure our training is effective and to find out what we can do better for next time, (See attached feedback). This feedback will shape our redevelopment of the program so we are continually improving to engage our lifeguards.
There has also been an increase in overall attendance for staff with the introduction of more frequent sessions, (see attached record)
These training programs are utilised to pick our teams for the state lifeguard challenge ran by LSV. The City of Greater Geelong has had one center place 1st in 2016 and another center place 3rd in 2017, which we put down to the high level internal training.

Criteria 3

Describe how the nominee has shown commitment to aquatic safety through Staff Development

Describe how the nominee has provided a contribution to Staff Development in their aquatic facility / organization

Not only are the lifeguards being unskilled through this calendar but the staff facilitating them also. We thought this would be a great opportunity for our aquatic coordinators and team leaders to run these sessions for their peers. We are fortunate enough to have some great LSV trainers in our network who are able to mentor key staff so they are confident to run the training.
A half day training session has been designed to ‘train the trainer’ which goes over the key aspects of the calendar ensuring there is constancy within the program.
The City of Greater Geelong has invested in the program by funding all aids required to improve the training environment. One example of this is the digital Resusci Anne QCPR where participants can get live feedback on CPR including breaths, compressions and overall effectiveness of the CPR cycle.

Criteria 4

Describe what barriers have been encountered by the nominee in developing staff and how have they been overcome

Describe what barriers have been encountered by the nominee in developing staff and how have they been overcome

Greater attendance is always something we are trying to achieve since these are unpaid sessions, this is achieved through:
• More frequent shorter sessions
• Structuring the training to be interactive and involve group participation
• Utilising life like props during first aid scenarios. Some examples included life like wounds, acid burns and embedded objects.
• Providing food at completion of training
• Purchasing specialized training equipment including towable mannequins, advanced digital CPR doll, life size mannequins just to name a few.