National Aquatic Industry Safety Awards
Excellence in Risk Management
Leisurelink Aquatic and Recreation Centre
Nominated By:
Contact Details
240 Pioneer Road
Waurn Ponds

Leisurelink is a large aquatic and recreation centre owned and managed by the City of Greater Geelong. Leisurelink has been open since 2010 and the centre enjoys excellent utilisation, recording over 1 million visits per annum, with an annual turnover just shy of $8M.
Leisurelinks Facilities include:
• 50 metre pool with divider (2 x 25 metre pools) with ramp access
• Multi-use warm water pool with ramp access
• Toddler and learner pools
• Spa, sauna and steam room
• Waterpark including waterslides, adventure playground and splash pad
• Gym and functional training zone
• Group exercise rooms and cycle room
• Family and accessible change rooms, toilets and lockers
• Café, free car parking and WiFi


Leisurelink is located at 240 Pioneer Rd Grovedale. The centre is amongst other suburbs such as Waurn Ponds, Armstrong Creek, Highton, Belmont and Mt Duneed. At the 2016 census, Grovedale and these surrounding suburbs had a combined population of 61,466. By 2021, the census has projected Grovedale and these surrounding suburbs to have a population of 70,565.
This is an increase of 14.80%. With these suburbs being some of the highest growth areas in the Greater Geelong region.

Future Plans

Leisurelink is always looking at ways to make improvements to our facility.
Leisurelink is planning to create a chemical storage shed, alongside our plant room which will make it easier to store larger quantities of chemicals that we use for our pool. This will also make delivery of chemicals easier for the truck drivers.

What it means

It would be a testament to the City of Greater Geelong and Leisurelinks commitment to continual improvement and all areas of safety. Staff have really been adaptive and encouraging of change and ideas to minimise risk and maximise safety and productivity in all areas of the centre. It would provide the recognition that Leisurelink is on the right path and serve as an industry leader in our risk management and commitment to safety.

Criteria 1

Describe how the nominee has provided a contribution to their community / industry / facility in Risk Management

Leisurelink aims to be at the forefront of risk management and safety in the industry. Leisurelink is the region’s largest and busiest Aquatic and Recreation facility and with over 1 million visitations annually, we have a duty at care for each for those who come through the door. Leisurelink prioritises creating a safe an enjoyable experience for all people and has implemented a number of changes over the past 12-18 months to further promote safety and reduce risk for staff, member and guests.

Criteria 2

Describe (and provide evidence) of improvements and/or achievements made in Managing Risk/s over the past 12-18 months

-Installation of dosing spa
A chemical dosing spa has been installed which allows staff to dose chemicals to each pool from the one location.
This is in place of our previous method of dosing chemicals through the lids of the balance tank for each pool.
-Chemical storage process
Chemicals are now stored on pallets above ground, moved from the truck to storage by the driver using a pallet jack.
This process is in place of us lifting and moving chemical bags using a trolley to each storage location.

Criteria 3

Describe how the nominee has shown commitment to aquatic safety through Risk Management

The improvements in Risk Management that Leisurelink have implemented, has displayed their commitment to aquatic safety.
The installation of the chemical dosing spa drastically reduces manual handling as staff are able to load and dose chemicals to and from a trolley.
Similarly, instead of our previous method, dosing through the lids of the balance tanks, it removes the risk of falling into the balance tank when dosing chemicals.
The storage of chemicals is now stored above the ground on pallets, which allows truck drivers to deliver chemicals using a pallet jack. Previously staff would lift bags from the truck, onto a trolley before pushing the trolley to the chemical storage location. Removing risk on injury from moving over 1000kg of chemicals each delivery.

Criteria 4

Describe what barriers have been encountered by the nominee in Managing Risk/s and how have they been overcome

-Chemical Dosing Spa
The introduction of the chemical dosing spa has been well received by most staff although, some staff have been hesitant to use it, feeling that it is ‘easier’ to do it the way we previously have. We have overcome these barriers by developing clear work instructions and taking staff through individual training on how and why the new process has been developed.
-Chemical Storage
With our new process of storing chemicals, a challenge has been communicating and working with the delivery drivers, so that our new storage process can be followed. This has been overcome through developing good relationships with drivers and our delivery company.